Cessnock Hyundai Vehicle Servicing

Lifetime Service Plan from Cessnock Hyundai

At Cessnock Hyundai, our workshop utilises the most up to date equipment and has been purpose built to support the Hyundai maintenance program, which allows you to get the best performance from your Hyundai vehicle.

The Hyundai Global Training Program ensures all their service staffs are qualified to look after your Hyundai. Trained with the latest diagnostic equipment and kept up to date with technical information, you can be confident that the Hyundai service staff have what it takes to get the job “fixed right first time".

Every new Hyundai owner will receive a copy of the “Serviced by The Experts” DVD in the glove box of their car. The DVD explains the main areas of Hyundai ownership in simple language.

This means:

  • Guaranteeing the quality of our workmanship, and fitting only genuine Hyundai parts.
  • Ensuring that all of our technicians are trained to Hyundai's high standards.
  • Ensuring competitive pricing and strict adherence to factory maintenance schedules.
  • Delivering consistent and superior standards of service.
  • Better understanding your needs so that we can exceed your expectations.

Additionally, customers can choose to enjoy our lounge area or free courtesy transportation service. The customer lounge area includes Tea and coffee facilities, Plasma Television and Computer work stations.

For further information please contact our friendly Service Team for assistance with any enquiry regarding your Hyundai vehicle. Our team wishes you safe and pleasant motoring.

*Cessnock Hyundai requires that all bookings must be made 1 week in advance.

Get more with Hyundai servicing.

We believe that service should be a standard, which is why when you service your Hyundai vehicle at Cessnock Hyundai you are automatically eligible to a range of ownership benefits.

Free first service.

Servicing your Hyundai regularly is the most effective way to maintain your vehicle’s performance. So to ensure you’re getting the most out of your new Hyundai and to start your servicing journey with us the right way, your first scheduled service[H1] (at 1,500km or one month, whichever occurs first) is on us.

Renewed 12-months roadside support.

Renewed 12-months roadside support.

Servicing at Cessnock Hyundai qualifies you for an additional 12 months of included roadside assistance, up to 10 years,[H3] covering you anywhere in Australia, 24 hours a day.

Find out more.

Annual sat nav map updates.

Annual sat nav map updates.

Keep your navigation system updated to include any newly constructed or renamed roads and motorways. With new maps released annually, simply book in for your scheduled service at Cessnock Hyundai to receive an included map update[H6].

Find out more.

While-you-wait servicing.

While-you-wait servicing.

A select range of express workshop services can now be booked at a growing number of Hyundai service centres, where you can wait and relax for your vehicle at our service centre lounges with free WiFi and a coffee or tea. If you’re within a 5km radius, you may also be able to book a shuttle bus or drop-off service. Ask about our while-you-wait servicing when it’s time for your Hyundai’s next service.

Find out more.

Book a Service online.

Experience the convenience of booking your vehicle's service online. Just visit the online portal, choose your preferred date and time and select your personal reminder – you’ll have it all sorted out with just a few clicks. Personalise your service even further by telling us the details of your car, you can do this by entering your rego number, the VIN or model year. To help get you started with your new Hyundai the first service (at 1,500Km or 1 month, whichever comes first) is free.

Book a Service Steps

Book it your way.

Easily select your servicing date, time and location through the online booking system. We can also provide transport options or fast 'while-you-wait' servicing.

Book a Service Steps

Email confirmation.

Once your booking is confirmed we'll send you a reminder email with all of the details, including the location, service details and time slot.

Book a Service Steps

Manage your appointment.

Change of plans last minute? Simply login and change your booking date or time, or amend your booking to add additional services.

Book a Service Steps

SMS reminder.

Made your booking well in advance? Our SMS appointment reminders will alert you of your approaching service, straight to your mobile phone.

Our Servicing Plans.

Lifetime Service Plan

 

Lifetime Service Plan.

Whether you've just bought (or planning to buy) the latest model, or driving around in a pre-loved version, we've made it so the owners of every Hyundai we've ever sold in Australia is eligible for the advantages of our Lifetime Service Plan.[H1]

 

 

Pre-Paid Servicing Plan.

Whilst enjoying Hyundai Lifetime Service Plan, you can also enjoy extra peace of mind and lock in today's servicing[H5} prices when buying your new car or at your vehicle’s first scheduled service.

 

Pre-Paid Servicing Plan.

Selling your Hyundai or buying a used Hyundai, am I entitled to Lifetime Service Plan?

The entitlements under the Lifetime Service Plan Program remain with the eligible vehicle if the original owner on-sells the vehicle. Any subsequent owner of the eligible vehicle will be entitled to take advantage of the Lifetime Service Plan Program. Entitlements cannot be transferred to any other vehicle. You can find out more about our Lifetime Service Plan program by viewing the full Warranty Terms and Conditions.

What is covered under the Lifetime Service Plan Program?

The applicable published price will cover the standard items in each scheduled maintenance service. The standard items in each scheduled maintenance service are:

(a) labour;
(b) parts;
(c) lubricants; and
(d) sundries such as oil and waste recycling and/or removal, workshop supplies etc.

You can find out more about our Lifetime Service Plan program by viewing the full Warranty Terms and Conditions. For information about Hyundai iCare Lifetime Service Plan costs and inclusions visit Hyundai iCare.

Can I service my vehicle at my local mechanic/garage and get the Lifetime Service Plan offer?

The Lifetime Service Plan offer is provided exclusively by Hyundai authorised dealerships only. Make a service enquiry here.

Which vehicles are eligible under the Lifetime Service Plan Program?

The Lifetime Service Plan Program is retrospective. That is, all Hyundai vehicles from a 1986 model year onwards are eligible.

Hyundai vehicles not imported into Australia by Hyundai Motor Company Australia Pty Ltd ABN 58 008 995 (previously called Hyundai Automotive Distributors Australia Pty Ltd), such as “grey import” and privately imported vehicles, are not eligible for the Lifetime Service Plan Program.

You can find out more about our Lifetime Service Plan program by viewing the full Warranty Terms and Conditions.

  • Disclaimers

    Lifetime Service Plan
    [H1]
     For the benefit of Hyundai owners, Hyundai provides online quotes, which specify the maximum price applicable for a vehicle's next scheduled maintenance service at a participating authorised Hyundai dealer and using Hyundai Genuine Parts (where required). Contact Cessnock Hyundai for Online quotes, apply for a stated effective period only and may change after that effective period without notice. Standard scheduled maintenance services are of limited scope. The benefit of online quotes is available for all Hyundai's, for their lifetime. To see the full terms and conditions of the Hyundai Lifetime Service Plan Program, please refer to the PDF.

    5 Year Warranty
    [H2]
     If the vehicle has been used for private and domestic purposes and is not and has not been previously used for a commercial application, including but not limited to taxi, hire, rental, courier, security, driving school, tour, bus operator or emergency vehicle. Vehicles used at any time for “commercial application”, as defined in the vehicle warranty policy, are excluded. Passenger vehicles that are or have been used for a commercial application are provided with a 5 year/130,000km warranty (whichever occurs first). An iMax that is used or has been used for a commercial application is provided with a 5 year/160,000km warranty (whichever occurs first). An iLoad is provided with a 5 year/160,000km warranty (whichever occurs first) regardless of its usage. Commercial application does not include Hyundai Genesis vehicles used for hire/limousine purposes. Refer to full warranty terms and conditions for details and exclusions. Read More.

    Roadside Support Plan
    [H3] Included 12 months Roadside Support when you purchase a new Hyundai passenger vehicle (excluding rental buyers). Further Roadside Support extensions are available, each for 12 months from the date of a scheduled maintenance service at a participating authorised Hyundai dealer (unless vehicle is more than 108 months (9 years) from the original new car sale date, in which case entitlement to Roadside Support ends when vehicle reaches 120 months (10 years) from original new car sale date). To see the full terms and conditions of the Hyundai Roadside Support Plan, please refer to the PDF.

    Hyundai Genuine Parts
    [H4]
    Hyundai Genuine Parts are backed by a 12 month warranty when installed at a Hyundai Service Centre. You can find out more about our warranty program by downloading the full Parts Terms and Conditions.

    Pre-Paid Servicing Plan
    [H5]
     For scheduled services only, including parts. Does not include wear and tear items: eg, brake pads. To see the full terms and conditions, please download the Hyundai Pre-Paid Service Plan PDF.

    Sat Nav Update Plan
    [H6] Only applies to new vehicles with factory-fitted satellite navigation. Updates are delivered annually and are included if the vehicle completes a scheduled service at a participating Hyundai dealer. Veloster (JS), i30 (PD), i30N (PDeN), IONIQ, Elantra (AD PE), Sonata (DN8), Kona, Nexo (FE), Venue (QX), Tucson (TL FL) and Santa Fe (TM). Models with factory-fitted satellite navigation, updates must be undertaken within 10 years of the vehicle’s initial purchase, maximum number of 9 updates. For all other Hyundai vehicles (excluding i45), updates must be undertaken within 6 ½ years of the vehicle’s initial purchase, with a maximum number of 5 updates. To see the full terms and conditions, please refer to the PDF.

    Hyundai AutoEver Sat Nav Update Plan: Only applies to new vehicles with both 8" and 10.25" factory-fitted satellite navigation. Updates are delivered annually and can be included in your next scheduled service at a participating and authorised Hyundai dealer. Updates can also be downloaded and installed via the Hyundai AutoEver online tool by visiting: update.hyundai.com/AU/EN. Updates must be undertaken within 10 years of the vehicle’s initial service, maximum number of 9 updates.

    As part of the Sat Nav Update process, some of your settings may need to be reset. New features are available on selected models fitted with satellite navigation – Veloster (JS), i30 (PD), i30N (PDeN), IONIQ, Elantra (AD PE), Sonata (DN8), Kona, Nexo (FE), Venue (QX), Tucson (TL FL) and Santa Fe (TM).

    Motrex Sat Nav Update Plan: Only applies to new vehicles with factory-fitted satellite navigation (excluding i45). Updates are delivered annually and are included if the vehicle completes a scheduled service at a participating Hyundai dealer. Updates must be undertaken within 6 ½ years of the vehicle’s initial purchase, maximum number of 5 updates. Eligible models include i30 (GD), Elantra (MD AD), Veloster (FS), Sonata (LF), i40 (VF), ix35 (LM/EL), Tucson (TL/TLe) and Santa Fe (DM).

    Updates are delivered annually and are included if the vehicle completes a scheduled service at Cessnock Hyundai.

Timing is just as important as distance

When you look into your Hyundai warranty and service passport you’ll notice that service intervals are both distance and time based. This is because even if you haven’t clocked up enough kilometres to make the next maintenance interval, the amount of time between maintenances means that critical vehicle inspections and checks are required.

In addition items like oil and filters may be nearing the end of their performance life. More importantly, vehicles subject to extremes of driving conditions, such as dusty roads or constant towing, require more frequent servicing. Regular maintenance is critical for city vehicles, especially because heavy traffic driving over small distances can cause sludge in engine oil.

If your vehicle is left too long between services, engine oil sludge will reduce the effectiveness of vital lubrication, cleaning and cooling of the engine, which is needed to maintain engine performance. So, it's important to at least have your oil and filter changed regularly.

To ascertain your vehicles servicing requirements, it is best to check the warranty and service passport provided with your vehicle. Also, discuss the ‘typical’ sort of driving you’ll be doing with your Hyundai Service Advisor and he or she will advise how regularly your car will need servicing.

To make it a little easier refer to the service matrix for your model to see when the recommended service schedule is due.